Support
General
Contact us and we’ll get back to you asap
To get started, please send us an email. by completing the popup.
Alternatively you can email us directly at admin@escortlist.co.nz
Our postal address is:
#12591 NZWebsales
Level1, 6 Johnsonville Road,
Johnsonville, Wellington. 6036
Phone monitored Mon – Fri 9am – 4pm
NZWEBSALES
Trading as
NZBN: 9429050462902
Great question!
We encourage you to check out the How It Works page for more information.
Absolutely!
We are always working to form partnerships, with a primary focus on bringing more value to our community.
Vendors interested in being an EscortList partner can send us an email to get the conversation started.
Billing
We accept Direct Credit to our bank account and payment by Credit Card. Other Payment options to be added soon such as Account2account and Poli
Subscriptions can be upgraded or downgraded at any time by going to the Subscriptions tab under your account page and clicking the ‘Switch Plan’ button.
Subscriptions can be canceled at any time by going to the Subscriptions tab under your account page and clicking the ‘Cancel’ button.
Please note that refunds will not be given for any remaining time left on your plan if you cancel before the renewal date. Listings will be removed immediately but will be held in an expired state in your account for 1 month. If you wish to continue your subscription again during this time you can re-activate your listing/s once payment has been made. If after 1-month, no action is taken, your listing/s will be permanently removed from the system.
Account
Once you are logged into EscortList, you can access all areas of your account by clicking on your username in the menu area or by following this direct link.
Once you are logged into EscortList, you can change your password by following this direct link.
If you are logged out of EscortList, you can change your password by clicking the ‘Reset Password’ link on the login page.
Subscriptions can be canceled at any time by going to the Subscriptions tab under your account page and clicking the ‘Cancel’ button.
If you wish to also have your account completely removed from our platform, please send us an email.
Listings
Users that are logged into EscortList, can leave reviews on Listing pages to help others make better-informed decisions.
As part of the reviews, users can give star-based ratings on individual areas of experience, as well as give an overall star-based rating.
Subscriptions
- Sub Seven
- Sub Fourteen
- Sub One
- Sub One Max
All of these listing plans are tied to a manual subscription so as long as the associated Listing subscription is active and paid for, the Listings tied to that subscription will be active as well. If you let the subscription lapse or fail to renew on expiry then all associated listings will be removed from display immediately. In this instance simply log back in and renew your subscription and your listings will be activated again.
Upon expiry of your listing plan, your listing/s will be held in an expired state for up to 1 month. During which time you can re-instate again by renewing your subscription as mentioned above. Failure to renew your subscription after 1 month will result in your listing/s being removed from our site. Your account will still remain active until we conduct a review of inactive accounts.
Search Prominence
Premium-level Listings appear above all Basic and Standard-level Listings in search.
Promoted Listings are the only Listings that are given more prominence in search, above Premium-level Listings.
Listing Prominence
Premium-level Listings appear on our Home page, and other high-traffic pages, for a time, giving them greater exposure.
Premium-level Listings will hold their spot on the high-traffic pages, for as long as it takes for new, Premium-level Listings or Promoted Listings to push them out.
In order to hold onto your Search and Listing Prominence longer or to help guarantee both, we recommend promoting your Listings.
